Service & Maintenance
Why Service? One of the primary ways of preventing pollution from off mains systems is to ensure the plant is regularly maintained and serviced. Prevention is better than cure!!
Poor maintenance of small sewage works can result in sewage backing up into dwellings, local flooding around land areas, pollution of groundwater, watercourses ot not to mention public health and odour nuisance.
Just like how you service your car, you should service your sewage treatment plant with most systems requiring an annual service.
WCI’s British Water accredited Engineering Services Team has been looking after the water and wastewater needs of homeowners and businesses for over 40 years.
We carry out contracted planned service, emergency call outs, repair and refurbishment of all makes and models of domestic and commercial sewage treatment plants, pumping stations and private water supplies across the South West of England and further afield.
WCI service all makes and models of water and sewerage-related equipment:
WPL (DMS, DMC, HPC and HiPAF) | Premiertech (Conder ASP. Solido Smart, Solido Classic, Ecoflo, CSAF and DSAF) | Klargester (Biotec, Biodisc, BioFicient) | Marsh Ensign | GRAF | Acorn | Biorock | Vortex | Matrix | Entec | Harlequin HydroClear | Titan | Clearflow | KEE | Biodigester | Tricel | Plus those rare few plants whose origins are unknown!
Domestic Servicing

WCI Engineering Services Team services and repairs hundreds of residential package sewage treatment plants, pumping stations and rainwater harvesting systems across the South West and beyond.
Our Domestic Service Contracts ensure worry-free functionality, retention of the manufacturer’s warranty and a full service history – a must have when you come to sell.
All contracts are backed up by a Service Level Agreement ensuring responsive emergency call outs.
WCI carries comprehensive insurance covering all our products and services and our work is guaranteed.
Commercial Servicing

WCI Commercial Service Contracts come with UKAS accredited final effluent lab analysis, emergency callouts and full system refurbishment for commercial sewage treatment plants, pumping stations, interceptors and rainwater harvesting systems.
Get peace of mind in ensuring that your commercial sewage treatment system is fully functional and compliant to all the current regulations, avoiding costly breakdowns.
From camp sites, factories, marina, golf club or any type of commercial premises with off mains drainage, WCI can help.
Contact us to discuss your site requirements or to book in your free pre-service inspection.
Why WCI?
WCI provide planned and reactive maintenance for domestic customers across Somerset, Devon, Dorset and Wiltshire.
For larger commecrial systems, our team of experts are able to travel Nationwide.
- Domestic, commercial & public sector
- Fully insured & guaranteed
- British Water accredited service engineers
- Supported by in-house civil engineers
- All makes and models of water and sewerage-related equipment
Andy Leonard-Myers
WCI responded very promptly and efficiently when I needed a broken aeration tube fixed urgently on my Diamond plant.
The WCI team were professional, friendly and very helpful in organising a visit date. I couldn’t recomend them highly enough for domestic sewage plant repairs and maintenance.
Tom Nielsen
WCI supplied us with a Solido Sewage Treatment Plant for our Barn Conversion. The plant was competitively priced and absolutely superb service from everyone that I dealt with at WCI.
Jonathan
WCI have been great team to work with, providing a friendly, professional high quality service at a reasonable price.
We worked with WCI for a number of years on our project and continue to use them to service the water treatment system.
They consistently arrive as arranged and have provided invaluable advice and support to us in sometimes difficult times.
Richard Brentnall
WCI were the only local company to respond to a failed sewer pump at my home. As we potentially would have a back-up of sewerage, I was desperate to get the problem resolved quickly.
The old failed pump was inspected, and a new one quickly ordered. Several days later the new pump was fitted and everything was back up and running. I was impressed with the speed and efficiency of both their engineer, and the company as a whole, with excellent communication, and on-time visits. Would highly recommend.