Is the free upgrade really free?

Yes – there is no charge to the homeowner for the installation of the new sewage treatment plant. The scheme covers the full cost of supply, installation and decommissioning of the old system. Please note that the scheme does not cover additional drainage work that may be required outside of the core installation scope – for example, removing rainwater connections from the foul drain, replacing damaged pipework upstream of the tank, or remedying failed drainage fields. If a site survey reveals that additional work is needed before installation can proceed, we will advise you and provide a separate quote for that work.