Service Plans

Regular maintenance is essential for sewage treatment plants, pumping stations, rainwater harvesting systems, potable water supply, and filtration equipment. It not only ensures your system operates efficiently but also safeguards manufacturer warranties and extends the system’s lifespan, resulting in significant cost savings.

Why Choose a WCI Service Plan?

Our Best Price
Planned Preventative Maintenance means that we can efficiently plan our visits and coordinate these with others in your area. The savings this provides us are passed on to you within the cost of this Service Plan. We also offer Service Plan customers a lower hourly rate on reactive maintenance.

Service Level Agreement
Our Service Plans are backed up by a Service Level Agreement covering emergencies giving you the assurance of our responsiveness in the case of an emergency.

Condition of Warranty
Failure to regularly service your equipment can invalidate the manufacturer’s warranties on the equipment.

 Worry-Free Functionality
Regular servicing helps to prolong the life of your system and keep your equipment working efficiently without costly and disruptive breakdowns.

At WCI, we offer both standard and customised servicing, including emergency call-out support. Our rolling annual service contracts not only reduce costs but also provide peace of mind. Plus, you’ll receive a comprehensive record of servicing, a valuable asset when it comes to selling your property. Trust us to keep your systems running smoothly while enhancing your financial security and property value.

Service Plan

Comprehensive and professional service plans, providing regular maintenance complete with a service level agreement for emergencies.

Arrange Your Service Plan

Example Service Report

Our Service Reports provide costed recommendations, setting out the current state of the system, any repairs that are required (and why).


Domestic Coverage

We provide planned and reactive maintenance for domestic customers across Somerset, Devon, Dorset and Wiltshire.

Our service plans ensure that customers benefit from the efficiencies that we can derive from efficient scheduling of planned preventative maintenance despite the wide area that we cover.

All service plans come with a Service Level Agreement which guarantees a response time according to the urgency of an unplanned failure… wherever you are.

Commercial Coverage

We provide planned and reactive maintenance for larger systems nationwide.

Our field service management software ensures efficient management of planned and reactive service tickets prioritised according to contract SLAs.

All engineers carry a wide range of van-stock assuring clients of efficient and professional resolutions with the minimum of revisits.

WCI service all makes and models of water and sewerage-related equipment: WPL (DMS, DMC, HPC and HiPAF), Premiertech (Conder ASP. Solido Smart, Solido Classic, Ecoflo, CSAF and DSAF), Klargester (Biotec, Biodisc, BioFicient), Marsh Ensign, GRAF, Acorn, Biorock, Vortex, Matrix, Entec, Harlequin HydroClear, Titan, Clearflow, KEE, Biodigester, Tricel and those rare few plants whose origins are unknown!

Tricel environmental