Wastewater Engineers

Case Studies

  • Residential


    Belvue and Triacia are two domestic properties that historically shared a failing septic tank.

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  • Commercial

    Langdons Business Park

    Exeter, Devon

    Langdons Business Park is a busy mixed use park in Devon which required a new sewage scheme to address a notifiable pollution of a ditch.

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  • Residential

    Down Farm

    The 4 bed domestic property was served by an historic septic tank and soakaway in neighbouring land and was suffering from surface water intrusion from a nearby yard.

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  • Commercial

    Secret World


    Secret World is a 24/7, 365 days a year wildlife rescue centre, caring for over 5,500 sick, injured and orphaned animals each year.

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  • Commercial

    The Arboretum


    WCI has been engaged to design and specify all aspects of the foul and surface water drainage including surface water attenuation and sewage works.

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  • Commercial

    The National Autistics Society – Somerset Court


    Somerset Court was the first specialist centre for autistic people in the UK.

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  • Commercial

    RSPB Ham Wall


    Ham Wall is a National Nature Reserve on the Somerset Levels managed by the RSPB.

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  • Commercial

    Home Farm Holiday Centre

    St Audries

    The family-run Home Farm Holiday Centre is sited in a wooded valley at the foot of the Quantock Hills above the historic bay of St Audries.

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  • Commercial

    Pony & Trap


    With a ‘field to fork’ ethos, the pub needed an environmentally-friendly solution to the legacy septic tank with a direct discharge to the local river.

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  • Commercial

    Halswell House


    Halswell House is a Grade I listed house with deep, dated drainage.

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Latest news

Not so new rules for 2020

Registration of septic tanks and private sewage disposal systems in both England…

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Not just for the birds

Great to see one of our clients getting well deserved recognition for…

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  • “Just a short note to thank you for the new reed bed. I am aware that fitting all the construction in around the school terms and student activities made things more complicated than they would normally be. We are all most grateful for the flexibility, understanding and efficiency demonstrated by you and your team.”

    Lesley M. Walters
    Head of Philip Green Memorial School, September 2008

  • “Hello Jill. I cannot thank you and Naomi enough for the help and advice you have given me; it said on your web site that your customer service was first class and you have certainly demonstrated that. Many thanks and best wishes.”

    Mr Don Pratt, Air Blower Service Customer
    Russett Cottage, Barnstable, August 2015

  • “We would like to tell you how pleased we are with the reed bed you designed for us. Not only does it function excellently but it looks very attractive and needs almost no maintenance.”

    Belinda and John Owen
    Cruck Barn, January 2006

  • “Many, many thanks for such a brilliant job which David managed brilliantly on the day and reduced my stress levels no end! It might seem silly to hear, but it is SO good not to have to worry anymore as to how many times the toilet is flushed, or how many showers are being taken – which has been a constant stress for over 10 years. I wish I’d done it a lot sooner. Best regards to all at WCI and thank you so much.”

    Stephen Potts
    Lester Cottage, East Huntspill, May 2014

  • “WCI Sewage did an excellent job. David Trump was knowledgeable and professional. We knew we had found an expert in the field but equally important to us was that David was so approachable and helpful. He had a positive, ‘can do’ attitude. We would recommend WCI Sewage to anyone.”

    Mrs Donnan
    Overbrook, Somerset, December 2012

  • “Thanks for doing such an efficient job the other day. I’ve got to say that of all the work we’ve had done on the house dealing with you and WCI has been the best experience of all. Thanks.”

    Walter Riddell
    Waterhouse Farm, January 2009

  • “The treatment plant that you designed is working exceptionally well and we are consistently achieving discharge standards which are at least 50% better than the tolerance given to us by the Environment Agency. You where the only person we met which was prepared to underwrite the project with a guarantee that you would achieve the required (very high) standards for discharge into the SSSI brook. Thanks again to you and Naomi for delivering on a first clad project.”

    Dean Attwell, Managing Director
    Oakland International Ltd, June 2007

  • “Your speedy assessment of our initial discharge problem was fantastic. This together with the timely installation of the additional aeration tanks and clarifier to our existing plant has proved a huge success. We are now well within our Environment Agency discharge consent limits, thank you.”

    P.T. Griffiths
    Langdon Industries Ltd, January 2008

  • “I am happy to confirm that the service provided by WCI have more than met my expectations. Both you and Naomi have been enormously helpful throughout the process of installing my reed-bed, from the application to the Environment Agency to excellent after sales service and telephone advice.”

    Lord Willoughby de Broke
    Ditchford Farm, January 2008

  • “The site is in a beautiful rural location, but a challenging one for sewage treatment in terms of the high water table. We were appreciate that Matrod Frampton and WCI together addressed the challenge effectively and speedily, gaining the confidence of the Local Authority and the Environment Agency.”

    Tom Roberts on behalf of Moreton Village Hall Management Committee
    Moreton Village Hall, Moreton, Dorchester, October 2014

  • “From EA Permit application to re-housing the compressed air blower, WCI were with us – and for us – throughout our septic tank replacement. Communication and reassurance were always evident alongside the more expected technical experience and installation efficiency. All staff members were pleasant and obliging throughout, including Darwin the dog – the only one we caught lying-down on the job!”

    Mike Barfoot and Ann Henderson
    Dorset, March 2015

  • “Just a quick line to say thanks you so much for your professional and efficient installation of the reed bed here at Wick Farm. I have to say, that it was a real pleasure to have you both on site with your knowledge and expertise and positive ‘can-do’ attitude and it was perfect to be able to hand the project over to you and for it to be completed on time and on budget, with the minimal input from me. I look forward to working with you again in 2011.”

    Penny Horne
    Wick Farm, May 2008

  • “Thanks to your practical approach, we have navigated through a maze of regulations to end up with a scheme, which will not only be cost effectively, but environmentally appropriate for this grade I parkland.”

    The Marquis of Lansdowne
    Bowood Hotel, January 2008

  • “It was so nice to be given solutions rather than problems and then to watch them being implemented with enough flexibility so that the job finished early and under budget. After years of struggling with an inadequate septic tank, we now have clean, odourless discharge; a garden that looks as if nothing ever happened and smiles on our faces.”

    Martin and Lisa Young
    Hill View, March 2012

  • “Thank you David for doing such a splendid job. It’s wonderful to go out in the garden and not have that smelly old septic tank anymore.”

    Madge Thompson
    Badgers Cross, Highbridge, July 2015

  • “We are situated fairly remotely on the edge of Dartmoor with limited access to our property its self, and very limited access to the rear of our garden i.e. no chance of any getting anything other than a wheel barrow there. When the soakaway of our sewage system failed we called on several companies to offer solutions and quotes for a repair. After many sharp intakes of breath and much head shaking, there was only one company that was willing to take the job on at huge expense and to my mind with an inappropriate solution i.e. replace the whole system.

    Fortunately a friend and neighbour had just had some work done by WCI and he recommended them to me.  When Brad came to see us there was no head shaking, and no sharp intakes of breath just “wow what a great place to live”. As there was nowhere for another soakaway to go it was decided to fit a non-electrical water treatment plant. The fact that access was restricted to approximately 1M was not a problem. I was most impressed with the speed that the job was carried out, it took just two days. No fuss, no bother, fantastic. I cannot praise WCI enough they have done a great job with ease and such professionalism.  A job that we did not think possible having spoken with other companies which do the same thing. Well done WCI. I have no hesitation in recommending WCI as an excellent choice for any sewage treatment work especially if you have restricted access.”

    Rod Wallace 25L099
    Lustleigh, Devon, July 2015

  • “We were really impressed with the service WCI provided from the initial site meeting right through to installation and handover at the end of the project. Our site has a high water table and is on peat soil with fluctuating numbers of people using our facilities. Despite this, Brad and the team managed to design and install a very effective system that meets our needs well”.

    Steve Hughes, Site Manager
    Ham Wall Nature Reserve, Meare, Glastonbury, August 2015

  • “We were very pleased with the professionalism and care taken by David Trump and his team in installing a Conder Sewage Treatment Plant. His dealing with the regulatory bodies was also very much appreciated. We would highly recommend WCI Sewage Treatment to anyone considering a new, or replacement sewage treatment plant.”

    Max & Sally MacLean
    Coldfeet Cottage, Wedmore, June 2013

  • “We were impressed from the start by your positively helpful approach, your obviously high level of technical competency and your clear exposition of the problems facing us and how you could resolve them.”

    David and Maureen Thomas
    The Coach House, October 2006

  • “It’s been a real pleasure to work with David and Naomi, both at River Cottage and at home. Their knowledge and commitment to ecological sewage treatment is outstanding, and they have a particular knack for understanding a given situation, and offering just the right solution. I’ve also appreciated their thorough aftercare service. When they take a project on they see it through, and stay in touch. I like that.”

    Hugh Fearnley-Whittingstall
    River Cottage (As seen on Channel Four), 2006-2010

  • “We cannot praise David and his team enough; they managed to sort a very difficult situation with another contractor most professionally. We now have peace of mind and a system that works and complies with the Environment Agency and Building Control regulations. Best wishes for a very busy and successful future.”

    Gina & Kevin
    Tanglewood, November 2010

  • “Thankfully we engaged WCI to advise us with the design for our replacement domestic sewage system, and the advice, knowledge and positive approach from both you and David was invaluable. You have been extremely patient with us and the weather. The treatment plant and reed bed were simple to install and construct and at long last we have a system that not only works but it works really well! It was a welcome relief to find a local company to help us, thank you for all that you did.”

    Mike Goff
    Bovey Cottage, June 2013

  • “Our first project serving the Activity Centre went really well with WCI Sewage Treatment Ltd and this made it an easy decision to use WCI for our second, slightly smaller project. We knew with WCI we would get the best solution for our needs”

    Jon Evans, Centre Manager
    Heatree Activity Centre 2011 and 2013

  • “I have used David, Brad, Naomi and the rest of the WCI team on several projects over the past few years. Waste Treatment can be a difficult element as it is often overlooked by clients and Architects which can lead to unexpected expensive and intrusive work having to be undertaken. I wish all contractors could be as accommodating, efficient and diligent as WCI – always a joy to work with.”

    Tom Scott
    Project Surveyor, Woodforde Scott Ltd, Dorset

  • Part of establishing the quiet, family-orientated Newton Brook Caravan and Camping in Somerset was to design a Building Control and Environment Agency (EA)-compliant foul drainage system. We employed WCI Sewage Treatment Ltd to liaise with the EA after we found ourselves out of our depth when the bespoke permit application we submitted was questioned. After talking through our issues with the very knowledgeable Naomi, WCI guided us through the process and a permit was awarded with a 5 ammonia standard. WCI went to tender for the most suitable system for our site and WPL designed the system. David Trump of WCI oversaw the installation of the large 400 pe. HiPAF System by our own contractors on a Saturday in April 2016. The installation was smooth and its operation has been faultless. WCI have been pivotal in getting our site up and running and open to the public. David has a wealth of knowledge gained from working all around the world, he is also very good at baking so I would suggest this is mentioned at the time of booking the first site meeting. We would not hesitate in recommending WCI.

    Mark Newton
    Newton Brook Caravan and Camping, Somerset, April 2016

  • “We were very relieved to find a system that worked in our tricky location. The distance of the tank from the house meant that the non electrical system recommended by WCI provided an excellent solution. We’d been concerned for years as to how we would solve the problem and Brad seems to have sorted it all out wonderfully. We were very pleased with the speed and efficiency of the installation and would definitely recommend the company.”

    Robin Pellow
    Dundry, Bristol, April 2015

  • “A very BIG thank you to you and your team for the exemplary work you have done; I am extremely impressed. It is also good to know that we can place our trust in you for potential future advice and for annual maintenance.”

    Jeremy Riches
    Alders Gate, January 2012

  • “We were very impressed by the way in which you carried out the work and restored the site. Some daffodils which had been protected whilst a caterpillar digger drove over them not only survived but grew and flowered! The work was completed ahead of schedule to a very high standard. Many thanks.”

    Michael & Freda Parkinson
    Rose Cottage, February 2012

  • “Wendy and I would like to express thanks to you for the most speedy and professional manner you carried out the installation of the drains and the re-establishment of the pond. The results look quite magnificent and the site left so clean and tidy – it has been really great to witness the progress.”

    A. John Watts
    La Pipeterie, Jersey, October 1997

  • “David’s advice and clear explanations from the start were reassuring. The team were punctual, efficient and got on with the job: everything you’d want PLUS they landscaped the area, leaving it better than it had been before the job was done. We are very pleased with the end result.”

    Joanna Forrester
    The Spinney, May 2013

  • “WCI gave us expert advice and guidance with a professional, high quality and very tidy installation in under a week!  An excellent service that we will use again.”

    Mr Alex Lovegrove. JP Gainsford Associates
    Angersleigh Village Hall, Taunton, June 2015

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